Our staff has extensive claims-handling experience in various business segments including workers compensation, general liability, property, and commercial and personal. Specializations include asbestos, toxic tort, pollution, construction defect, nursing homes and design professionals.
We can maintain both paper and electronic files in our claims system and give you and your designees access to our automated system, including claim notes, claim information and payment history as well as medical records as appropriate. We also leverage vendor systems as needed.
All settlements are made according to your instructions. Payments can be issued daily, weekly or monthly by ACH, wire or check. Company-owned bank accounts may be monitored daily for fraud prevention. The accounts also are balanced and reconciled according to your desired frequency.
Reconciliation and unclaimed property processing is managed within our existing systems. State unclaimed property filings are completed as required by the states.
We establish protocols for notifying excess carriers and other insurers. We have great experience in coordinating activity among carriers and will act as liaison to achieve the effective adjustment of such claims.